By Brenda Knutson, President, AccuScribe, Inc.

10. New perspective on old problems

9.  Non-judgmental approach of zeroing in on problems/issues

8.  Assistance with implementation of new ideas

7.  Definite ROI

6.  Great follow-through

5.  Processes and Procedures revamped

4.  Genuine care to details

3.  Personalized, professional service

2.  Forward thinking-big picture philosophy

1.  Ease of working with Victoria!